WE RESPECT YOUR PRIVACY
B2k Computers respect the privacy of our visitors, we are committed to preserving your online safety and privacy at all times when you visit our site. Our Privacy Information and Terms of Use offer you a thorough explanation regarding your personal data that you provided to us, or any data we may collect from you. Please feel free to contact us with queries, requests, or comments you may have about our Privacy Information.
Please feel free to read our privacy policy through as it will help you make decisions about sharing your personal information with us.
Purposes of Processing
Personal data is collected and processed during the operation of our website; we only store personal data for as long as required. We may use third party service providers to help with this processing, they act as a ‘data processor’ on our behalf and only use the data collected in ways we specify for our own purposes. The categories of third parties which we work with include IT service providers, Delivery Agents, Payment Service Providers. We only process the minimum personal data necessary and use industry standard data masking techniques where possible
IMPROVING THE USABILITY OF OUR WEBSITE
We process data such as online identifiers and behavioural data in order to measure performance and improve the user experience of our website.
COOKIES
We use cookies on our website to enable essential functionality and enhance your experience when browsing our site. You can find more information in our Cookie Policy.
CREATING AN ONLINE ACCOUNT
When you create an online account with us you provide us with information that we use to remember you and enable you to check out faster. This also gives you access to features such as Order History.
We do not have the ability to recover the password you specify and or read it in plain text. This is stored in a one-way hashed format which is computed using the key derivation function PBKDF2, using a randomly generated salt and very high number of iterations.
PLACING AN ORDER
When you place an order, we may need to share your data with third parties in order to process that order.
We will need to provide your delivery and contact information to the delivery agent that you have chosen at checkout (e.g. DPD, UPS, and Royal Mail).
The payment information you provided us with will be used by our payment service providers in order to complete the transaction. When necessary, we may introduce limits on the number of items you may purchase. We will use the information that has been provided or collected at checkout to uphold those restrictions. This will result in subsequent order attempts to be declined.
CONTACTING US
When you contact us we will process the data you provided, our staff may access information on your account in order to serve you and handle your query.
EMAIL MARKETING
We may send our email newsletters to customers who have given their consent to receive them. We also send these to existing customers who have previously “soft” opted-in and have not unsubscribed. We make it very easy to unsubscribe or set your preferences. You can:
1 Unsubscribe by using the link provided in any newsletter email you receive
2 Press “unsubscribe” in your email client (supported email clients only)
3 Change your preferences on My Account
We make every effort to ensure you are still interested in receiving these emails and may automatically unsubscribe you if you do not read the emails, or we experience errors sending them to you.
Lawful Basis for Processing
We process personal data under the following lawful bases:
CONTRACTUAL PERFORMANCE
We will process your personal data in order to fulfil our contractual obligations to you. For example when processing an order you have placed with us.
LEGAL OBLIGATION
We may process your personal data under legal obligation where we are required to do so by common law or statutory obligation.
LEGITIMATE INTERESTS
We may process your personal data in order to meet our legitimate interests, when doing so we have considered whether that processing is necessary and balanced it against your interests, rights and freedoms. In some cases you have the right to object.
Some of our legitimate interests are:
Improving customer experience with our website
To prevent fraudulent activity on our website
To prevent multiple purchases of products that has purchase limits in place
To protect data & network security and ensure data integrity
To prevent cyber attacks
To market our goods and services to our customers
CONSENT
In some cases, we process your personal data when you have given us consent to do so. If you have given us consent then you can contact us at any time to withdraw it.
Personal Data Storage
Locations outside the European Economic Area may be used for transferring data we collect about you, e.g. with third-party data processors that rely on cloud services hosted in the US. We take all reasonable action to ensure the safety of your personal data in agreement with this Privacy Information and ensure appropriate safeguards are in place. Any information we are provided will be stored on secure servers. We take all reasonable action to protect information sent to us electronically. Where applicable you may be given access to sections of our site that require a password. You are responsible for the passwords safety and confidentiality.